Terms & Conditions

• Mentioned prices are service charges only.
• Consumables and spare parts (if used) will be charged extra
• Warranty on consumables and spare parts will be as per manufacturer only.
• Urban door provides a 90 day work warranty.
• Urban Door Provide a bill for all kind of work after completion.
• For all kind of work, information and prices with work note will be given before proceeding.
• Urban Door does not allow direct dealing with our Technicians. All warranty and service assurance in such cases stand null and void.
• Our Technicians do not carry ladders. If required, a ladder has to be provided by the customer during work.
• Our Technicians might take the appliance to workshop. if required, with a receiving on email.
• Our Technicians might make a revisit, if required, for consumables or spare parts.
• Cooling of the appliance depends on multiple factors such as quality of the gas-filled, age, pressure of the gas etc. and only servicing does not guarantee improvement in the cooling.
• Appropriate and feasible location is required for all kind of appliance installation. Core-cutting charges will be extra (if required).
• Urban Door does not provide any warranty on appliances that are too old or in un-repairable condition. Also, Technician might deny the work after inspection.
• Urban Door will not be responsible for any physical damage, or missing parts of the appliance that are brought to notice after job completion.
• Urban door will not be liable for any pre-existing issues/potential risks reported by the Technician but not handled due to customer refusal to repair the same.
• Urban Door will not be responsible for any loss or damage to any valuable or breakable item when Technician is in your premises. Advise you to keep such items in a safe and secure place and supervise the Technician during service.